Main route
Start an enquiry
Best for non-urgent therapy, assessment or practical appointment questions that need a considered reply.
Include your contact preference and what you want to ask.
Email enquirySend a non-urgent enquiry with enough detail for the practice to confirm the safest and most useful next step.
non-urgent enquiry route Urgent support
A proper contact page should protect visitors by separating non-urgent practice enquiries from emergency or time-sensitive support.
Read client informationEmergency
Call 999 if someone is in immediate danger or needs emergency help.
Urgent mental health
For urgent mental health support in Scotland, contact NHS 24 on 111 or local crisis support.
If someone is in immediate danger, call 999. For urgent mental health support in Scotland, contact NHS 24 on 111 or local crisis support.
What happens next
This keeps the contact route useful without promising appointments, reports, diagnoses, fees or availability.
Share the reason for contact, therapy or assessment interest, and preferred reply route.
The practice checks whether it can confirm scope, format, availability or useful signposting.
The practice confirms the most appropriate next step directly after reviewing the enquiry.
Clear contact details, access notes and practical questions reduce back-and-forth before the practice confirms whether an appointment, report discussion or signposting is appropriate.
Include what you want to ask about, whether it relates to therapy or assessment, preferred appointment format, access needs and the best contact method.
No. If someone is in immediate danger, call 999. For urgent mental health support in Scotland, contact NHS 24 on 111 or local crisis support.
No. The practice should confirm availability, suitability, fees and any next steps directly after reviewing the enquiry.